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SOA – Service oriented Architecture – that is:
... to work out the services offered by your oranization.
Services are provided by People, Departments, Organizations and by IT-Applications.
Services are provided by People, Departments, Organizations and by IT-Applications.
SOM - Service oriented Management – that means:
... to focus yourself on the service that should provides one's own area of responsibility, and to improve the quality of the service continuously and sustainably.
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